Terms of payment
The offer and sale of products on our website (www.boutiqueleni.com) are governed by these General Conditions of Sale. The products purchased on www.boutiqueleni.com are commissioned directly from Boutique Leni., a company with registered office in Italy, Via S. Tommaso - 4059 Medicina (BO).
You can request any information from Boutique Leni through our assistance services. You will also be able to find information regarding payment methods, shipping, refunds and the return of products purchased on www.boutiqueleni.com.
Remember that you can always contact Boutique Leni, via e-mail (info@boutiqueleni.com). For any other legal information, consult the sections: “Legal terms & privacy”, “Shipping methods” and “Return conditions”.
1. Our trade policy
1.1 These General Conditions of Sale exclusively regulate the offer, forwarding and acceptance of purchase orders for products on www.boutiqueleni.com between users of www.boutiqueleni.com and the Seller.
1.2 The General Conditions of Sale do not however regulate the supply of services or the sale of products by parties other than the Seller who are present on www.boutiqueleni.com via links, banners or other hyperlinks. We advise you, before placing orders and purchasing products and services from parties other than the Seller, to check their conditions of sale, because the Seller is not responsible for the provision of services by third parties other than the Seller or for the conclusion of sales operations. electronic commerce between users of www.boutiqueleni.com and third parties.
2. How to conclude the contract
2.1 To conclude the purchase contract for one or more products on www.boutiqueleni.com, you will have to complete the order in electronic format and send it to the Seller, electronically, following the relevant instructions.
2.2 The order contains a reference to the General Conditions of Sale, and a summary of information on the essential characteristics of each product ordered and the relative price, the means of payment that you can use to purchase each product and the delivery methods of the purchased products , shipping and delivery costs, a reference to the conditions for exercising your right of withdrawal and the methods and times for returning the purchased products.
2.3 The contract is concluded when the Seller receives your order electronically, after verifying the correctness of the relevant data.
2.4 Before proceeding with the purchase of the products, by transmitting the order, you will be asked to carefully read the General Conditions of Sale and the Information on the Right of Withdrawal, to accept the contents and possibly to print a copy using the print and store or reproduce a copy for your personal use.
2.5 The order will be archived in our database for the period of time necessary to process the procedures and in any case within the terms of the law.
2.6 Before proceeding with the transmission of the order, you will also be asked to identify and correct any data entry errors.
2.7 The languages available to conclude the contract with the Seller are Italian and English.
2.8 Once the contract is concluded, Boutique Leni will take charge of your purchase order.
2.9 The Seller may not process purchase orders that do not provide sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. In these cases, we will inform the customer by email that the contract is not concluded and that the Seller has not followed up on the purchase order, specifying the reasons. If the products presented on www.boutiqueleni.com are no longer available or in any case are no longer on sale at the time of the last access to the site or the sending of the order form, it will be the Seller's responsibility to communicate promptly and in in any case within thirty (30) days starting from the day following the date of transmission of the order to the Seller, any unavailability of the products ordered. In case of forwarding the order form and paying the price, the Seller will refund the amount already paid.
2.10 By electronically transmitting the order, you unconditionally accept and undertake to observe, in relations with the Seller, these General Conditions of Sale. If you do not agree with some of the terms reported in the General Conditions of Sale, we invite you not to submit the order for the purchase of the products on www.boutiqueleni.com.
2.11 By placing the order you confirm that you know and accept the General Conditions of Sale and the further information contained in www.boutiqueleni.com, also referred to via links, including the General Conditions of Use and the Privacy Policy and the Information on right of withdrawal.
2.12 Once the contract has been concluded, the Seller will send, by e-mail, an email confirming the purchase order, containing a summary of all the information (General Conditions of Sale, Information on the right of withdrawal, as well as all the essential characteristics of the product and detailed indication of price, means of payment and delivery costs).
3. Guarantees and indication of product prices
3.1 On www.boutiqueleni.com vintage products are offered for sale which, due to their particular nature, may have already been used and/or in conditions of obvious wear. In the description of each vintage product, Boutique Leni will take care to specify the storage conditions of the item presented, if they differ from the standards offered on the market.
3.2 The Seller also offers branded, luxury and top quality products, both new and used, in the different sections of www.boutiqueleni.com. These products are purchased directly by the Seller from fashion houses, manufacturers, retailers and private individuals, carefully selecting them following rigorous quality controls.
3.3 The essential characteristics of the products are presented on www.boutiqueleni.com within each product sheet. However, the images and colors of the products offered for sale on www.boutiqueleni.com may not correspond to the real ones due to the internet browser and monitor used.
3.4 Product prices are expressed in Euros and are considered with VAT included. Prices may be subject to updates. Check the final sales price before submitting the relevant order form.
3.5 All products are equipped with an identification tag secured with a disposable seal. We ask you not to remove the tag and related seal from the products purchased, of which they constitute an integral part.
3.6 The Seller, in the event of exercising your right of withdrawal, has the right not to accept the return of products that do not have the relevant tag or that have been altered in their essential and qualitative characteristics or that have been damaged.
4. Payments
4.1 To pay the price of the products and the related shipping and delivery costs you can follow one of the methods indicated in the order form. Payments are accepted by credit card, Paypal and bank transfer (even immediate).
4.2 In case of payment by credit card, the financial information (for example, the credit/debit card number or its expiry date) will be forwarded, via encrypted protocol, to Stripe or other banks, which provide the relevant remote electronic payment services, without third parties having access to them in any way. Furthermore, this information will never be used by the Seller except to complete the procedures relating to your purchase and to issue the relevant refunds in the event of any product returns, following exercise of your right of withdrawal, or if it becomes necessary. prevent or report to the police the commission of fraud on www.boutiqueleni.com. The price for the purchase of the products and the shipping and delivery costs, as indicated in the order form, will be charged to your current account at the time of shipment of the purchased products.
4.3 In case of payment with Paypal, all financial information will be managed by Paypal servers in a secure manner. In any case, such financial data will never be managed by our site or stored in any database as the entire payment procedure will be managed by Paypal itself with SSL security protocols.
5. Shipping and delivery of products
5.1 To find out the specific shipping and delivery methods of the products, access the “Shipping methods” section within www.boutiqueleni.com. Please pay attention to what is reported in this section because the information contained therein forms an integral and substantial part of these General Conditions of Sale and, therefore, are considered to be fully known and accepted by you at the time of transmission of the order form.
6. Customer support
6.1 You can request any information through our assistance services: contact Customer Service by email writing to info@boutiqueleni.com. For further clarifications, access the personal area.
7. Right of withdrawal and times and methods of reimbursement
7.1 To find out the specific withdrawal methods, times and reimbursement methods, access the "Return conditions" section within www.boutiqueleni.com. Please pay attention to what is reported in this section because the information contained therein forms an integral and substantial part of these General Conditions of Sale and, therefore, are considered to be fully known and accepted by you at the time of transmission of the order form.
8. Privacy
8.1 You can obtain information on how we process your personal data by accessing the “Legal terms & privacy” section.
8.2 Please also read, if you have not already done so, our General Conditions of Use because they contain important information on how we process the personal data of our users and on the security systems adopted.
8.3 For any other information on our Privacy Policy you can send requests to the following email address: info@boutiqueleni.com.
9. Applicable law and dispute resolution
9.1 The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree no. 206 of 6 September 2005, relating to the consumer code, with specific reference to the legislation on distance contracts, and by Legislative Decree no. 70 of 9 April 2003, relating to certain aspects concerning electronic commerce.
9.2 These General Conditions of Use are governed by Italian law.
10. Modification and updating
10.1 The General Conditions of Sale are modified from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on www.boutiqueleni.com.
You can request any information from Boutique Leni through our assistance services. You will also be able to find information regarding payment methods, shipping, refunds and the return of products purchased on www.boutiqueleni.com.
Remember that you can always contact Boutique Leni, via e-mail (info@boutiqueleni.com). For any other legal information, consult the sections: “Legal terms & privacy”, “Shipping methods” and “Return conditions”.
1. Our trade policy
1.1 These General Conditions of Sale exclusively regulate the offer, forwarding and acceptance of purchase orders for products on www.boutiqueleni.com between users of www.boutiqueleni.com and the Seller.
1.2 The General Conditions of Sale do not however regulate the supply of services or the sale of products by parties other than the Seller who are present on www.boutiqueleni.com via links, banners or other hyperlinks. We advise you, before placing orders and purchasing products and services from parties other than the Seller, to check their conditions of sale, because the Seller is not responsible for the provision of services by third parties other than the Seller or for the conclusion of sales operations. electronic commerce between users of www.boutiqueleni.com and third parties.
2. How to conclude the contract
2.1 To conclude the purchase contract for one or more products on www.boutiqueleni.com, you will have to complete the order in electronic format and send it to the Seller, electronically, following the relevant instructions.
2.2 The order contains a reference to the General Conditions of Sale, and a summary of information on the essential characteristics of each product ordered and the relative price, the means of payment that you can use to purchase each product and the delivery methods of the purchased products , shipping and delivery costs, a reference to the conditions for exercising your right of withdrawal and the methods and times for returning the purchased products.
2.3 The contract is concluded when the Seller receives your order electronically, after verifying the correctness of the relevant data.
2.4 Before proceeding with the purchase of the products, by transmitting the order, you will be asked to carefully read the General Conditions of Sale and the Information on the Right of Withdrawal, to accept the contents and possibly to print a copy using the print and store or reproduce a copy for your personal use.
2.5 The order will be archived in our database for the period of time necessary to process the procedures and in any case within the terms of the law.
2.6 Before proceeding with the transmission of the order, you will also be asked to identify and correct any data entry errors.
2.7 The languages available to conclude the contract with the Seller are Italian and English.
2.8 Once the contract is concluded, Boutique Leni will take charge of your purchase order.
2.9 The Seller may not process purchase orders that do not provide sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. In these cases, we will inform the customer by email that the contract is not concluded and that the Seller has not followed up on the purchase order, specifying the reasons. If the products presented on www.boutiqueleni.com are no longer available or in any case are no longer on sale at the time of the last access to the site or the sending of the order form, it will be the Seller's responsibility to communicate promptly and in in any case within thirty (30) days starting from the day following the date of transmission of the order to the Seller, any unavailability of the products ordered. In case of forwarding the order form and paying the price, the Seller will refund the amount already paid.
2.10 By electronically transmitting the order, you unconditionally accept and undertake to observe, in relations with the Seller, these General Conditions of Sale. If you do not agree with some of the terms reported in the General Conditions of Sale, we invite you not to submit the order for the purchase of the products on www.boutiqueleni.com.
2.11 By placing the order you confirm that you know and accept the General Conditions of Sale and the further information contained in www.boutiqueleni.com, also referred to via links, including the General Conditions of Use and the Privacy Policy and the Information on right of withdrawal.
2.12 Once the contract has been concluded, the Seller will send, by e-mail, an email confirming the purchase order, containing a summary of all the information (General Conditions of Sale, Information on the right of withdrawal, as well as all the essential characteristics of the product and detailed indication of price, means of payment and delivery costs).
3. Guarantees and indication of product prices
3.1 On www.boutiqueleni.com vintage products are offered for sale which, due to their particular nature, may have already been used and/or in conditions of obvious wear. In the description of each vintage product, Boutique Leni will take care to specify the storage conditions of the item presented, if they differ from the standards offered on the market.
3.2 The Seller also offers branded, luxury and top quality products, both new and used, in the different sections of www.boutiqueleni.com. These products are purchased directly by the Seller from fashion houses, manufacturers, retailers and private individuals, carefully selecting them following rigorous quality controls.
3.3 The essential characteristics of the products are presented on www.boutiqueleni.com within each product sheet. However, the images and colors of the products offered for sale on www.boutiqueleni.com may not correspond to the real ones due to the internet browser and monitor used.
3.4 Product prices are expressed in Euros and are considered with VAT included. Prices may be subject to updates. Check the final sales price before submitting the relevant order form.
3.5 All products are equipped with an identification tag secured with a disposable seal. We ask you not to remove the tag and related seal from the products purchased, of which they constitute an integral part.
3.6 The Seller, in the event of exercising your right of withdrawal, has the right not to accept the return of products that do not have the relevant tag or that have been altered in their essential and qualitative characteristics or that have been damaged.
4. Payments
4.1 To pay the price of the products and the related shipping and delivery costs you can follow one of the methods indicated in the order form. Payments are accepted by credit card, Paypal and bank transfer (even immediate).
4.2 In case of payment by credit card, the financial information (for example, the credit/debit card number or its expiry date) will be forwarded, via encrypted protocol, to Stripe or other banks, which provide the relevant remote electronic payment services, without third parties having access to them in any way. Furthermore, this information will never be used by the Seller except to complete the procedures relating to your purchase and to issue the relevant refunds in the event of any product returns, following exercise of your right of withdrawal, or if it becomes necessary. prevent or report to the police the commission of fraud on www.boutiqueleni.com. The price for the purchase of the products and the shipping and delivery costs, as indicated in the order form, will be charged to your current account at the time of shipment of the purchased products.
4.3 In case of payment with Paypal, all financial information will be managed by Paypal servers in a secure manner. In any case, such financial data will never be managed by our site or stored in any database as the entire payment procedure will be managed by Paypal itself with SSL security protocols.
5. Shipping and delivery of products
5.1 To find out the specific shipping and delivery methods of the products, access the “Shipping methods” section within www.boutiqueleni.com. Please pay attention to what is reported in this section because the information contained therein forms an integral and substantial part of these General Conditions of Sale and, therefore, are considered to be fully known and accepted by you at the time of transmission of the order form.
6. Customer support
6.1 You can request any information through our assistance services: contact Customer Service by email writing to info@boutiqueleni.com. For further clarifications, access the personal area.
7. Right of withdrawal and times and methods of reimbursement
7.1 To find out the specific withdrawal methods, times and reimbursement methods, access the "Return conditions" section within www.boutiqueleni.com. Please pay attention to what is reported in this section because the information contained therein forms an integral and substantial part of these General Conditions of Sale and, therefore, are considered to be fully known and accepted by you at the time of transmission of the order form.
8. Privacy
8.1 You can obtain information on how we process your personal data by accessing the “Legal terms & privacy” section.
8.2 Please also read, if you have not already done so, our General Conditions of Use because they contain important information on how we process the personal data of our users and on the security systems adopted.
8.3 For any other information on our Privacy Policy you can send requests to the following email address: info@boutiqueleni.com.
9. Applicable law and dispute resolution
9.1 The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree no. 206 of 6 September 2005, relating to the consumer code, with specific reference to the legislation on distance contracts, and by Legislative Decree no. 70 of 9 April 2003, relating to certain aspects concerning electronic commerce.
9.2 These General Conditions of Use are governed by Italian law.
10. Modification and updating
10.1 The General Conditions of Sale are modified from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on www.boutiqueleni.com.